CUSTOMER WELCOME PACKET

CUSTOMER WELCOME PACKET

Welcome to the Crooked Tree Family

Your custom piece is being crafted with precision, respect, and a passion for exceptional woodworking. Here’s what to expect next.

1. Your Production Timeline

Typical timeline after deposit:
Week 1–2: Wood selection, milling, and layout
Week 3–6: Shaping, joinery, assembly
Week 6–10: Finishing and curing
Week 10–12: Final inspection + delivery scheduling

You’ll receive updates with photos as your piece comes to life.

2. What We Need From You

To ensure perfection, please confirm:

  • Final dimensions
  • Finish preferences
  • Base selection
  • Delivery address
  • Entry/path measurements
  • Any special requirements

3. Staying in Touch

Questions? Want progress photos?
We’re here at every step.
📧 tiffany@crookedtreewoodworks.com
📱 (Insert contact number)

4. Delivery Day Guide

Before delivery:
✔ Ensure doorways and hallways are clear
✔ Remove fragile items from the route
✔ Identify the table’s final location
✔ Have assistance ready for large pieces (if needed)

5. What’s Included With Your Piece

  • Your handcrafted hardwood furniture
  • Warranty Certificate
  • Care Guide
  • Touch-up kit (if applicable)
  • Appreciation card

6. Thank You

Your support directly fuels small-batch craftsmanship and keeps true woodworking alive. You didn’t just buy a table — you commissioned a legacy.